お子様づれのお客様へ

「保護者1名だけど子供を2名以上連れて行きたい」

「６歳（小学1年生）未満でも手乗り体験をさせたい」

のご要望には原則お応えしておりません。

①お子様でも大人と同じ料金が発生いたします。

②お子様1名に保護者1名のお付き添い必須

お子様が誤って、保護者の方が目を話した隙に、手をケージに突っ込んで噛まれたりしないように、そしてリスさんたちが怖がらないように、お互い怪我をしないように配慮したルールでございます。

※ここでいう『お子様』とは中学生未満の方を対象にしております。

※「あと1ヶ月で中学生になる娘と小学5年生の姉弟を親一人で連れて行きたい」などのご相談はお電話にて承っております。

④4歳未満のお子様のご入場はお断りしています。

※「うちの子は大丈夫」理論は「まさか、うちの子に限って・・・」を引き起こします。

⑤手のり体験は小学1年生から

※シマリスは見た目の可愛さとは違い、かなり凶暴な一面をもつ野生動物です。もし噛まれると彫刻刀で刺したような傷口から大量に流血いたします。軍手二枚越しでも刺さり、大人の指でも、神経を断絶する傷を負うことがあります。

※小学生未満のお子様には、ケージ越しの「おやつ体験」がお選びいただけます。

※小学1年生〜小学6年生は、手のり体験の際、厚手のミトンを必ずご着用いただきます。素手は不可。

※手のり体験とは、文字どおり「シマリスが手に乗る体験」です。撫でたりつかんだり、人間から触りにいったりできません。

⑥大声・ガラスを叩く行為は厳禁

お子様の「リスさーん！」「かわいいー！」の声にリスさんたちはパニックになります。

シマリスは生態系の底で暮らしています。非常に臆病な生き物なので、外のカラス鳴き声にもびっくりしてしまいます。静かな店内でございます。大きなお声はお控えくださいませ。

以上の理由により、ふれあい動物園などより、お子様にとって、かなり難易度が高いです。

※お子様のご年齢を偽って手のり体験をされた場合、万が一、噛まれた、引っかかれた、などの事象が生じても、当店は一切の責任を負いません。あらかじめご了承くださいませ。

上記した「4歳未満のご入店不可」や、「子供1名につき大人1名」のルールをお守りいただけない場合、せっかく足を運んでいただいても、例外なくご入店をお断りしております。ご注意くださいませ。 

脅かすような文面で、申し訳ございません。

ぜひお子様たちにもたくさんご来店いただき、野生動物と人間の距離感を学ぶ機会になれれば光栄なのですが、リスさんたちを守り、お客様の安全を守ることも私たちの仕事でもあります。

「野生動物と暮らす面白さ、大変さ」を共有するお店でございます。前記した内容をご理解、ご了承いただいたうえで、ご来店いただければ幸いでございます。

シマリスカフェ〜アースのおみせ〜

お客様担当　酒井

To Guests Visiting with Children

As a general rule, we cannot accommodate the following requests:

"One guardian wishing to bring in two or more children."

"Allowing a child under the age of 6 (not yet in first grade) to participate in the 'hand-feeding/holding experience' (letting the animal sit on their hand)."

① Child admission fees are the same as adult fees.

② Children must be accompanied by a guardian at all times. A ratio of one adult per child is required.

These rules are in place to ensure safety. They aim to prevent accidents where a child might carelessly put their hand into a cage and get bitten while a guardian’s attention is elsewhere, to avoid startling the squirrels, and to prevent injuries to both the animals and the visitors.

* "Children" here refers to anyone under the age of junior high school student (i.e., elementary school age or younger).

* We are happy to discuss cases such as "bringing a daughter who will start junior high in a month and her younger brother in fifth grade with just one guardian" over the phone.

④ Children under the age of 4 are not permitted to enter.

* The assumption that "my child will be fine" is precisely what leads to situations where a parent is shocked, thinking, "I never imagined my child would do something like that..."

⑤ The "hand-feeding/holding experience" is available to children starting from the first grade of elementary school.

* Despite their adorable appearance, chipmunks are wild animals with surprisingly fierce temperaments. A bite can cause a wound similar to being stabbed by a wood-carving chisel and may result in heavy bleeding. Their teeth can penetrate even two layers of thick work gloves, potentially causing injuries severe enough to sever nerves in an adult's finger.

* Children who have not yet entered elementary school may choose the "treat-feeding experience" through the cage mesh instead.

* Children in grades 1 through 6 (ages 6–12) must wear thick gloves (mitten type) when participating in the "hand-feeding/holding experience." Participation with bare hands is not permitted. * The "hand-perching experience" is literally just an opportunity to have a chipmunk perch on your hand. You cannot pet, grab, or attempt to touch them yourself.

⑥ Raising your voice or tapping on the glass is strictly prohibited.

Loud exclamations from children—such as shouting "Hey, Mr. Chipmunk!" or "So cute!"—can cause the chipmunks to panic.

Chipmunks are creatures at the bottom of the food chain. They are extremely timid animals and can be startled even by the sound of a crow cawing outside. We maintain a quiet environment in our shop, so we ask that you refrain from loud conversations.

Consequently, the experience here may be more challenging for children compared to a typical "petting zoo."

* If a child's age is misrepresented in order to participate in the "hand-perching experience," the shop cannot be held liable for any incidents, such as bites or scratches. We ask for your understanding in this matter.

Please be aware that if the rules mentioned above—such as "no entry for children under 4" or "one accompanying adult required per child"—are not followed, we will be forced to refuse entry without exception, even if you have made the trip to visit us.

This may sound like a strict policy, but we ask for your kind understanding.

While it brings us great joy to welcome many children and provide opportunities to learn about the relationship between humans and wildlife, it is also our responsibility to protect the chipmunks and ensure the safety of our customers.

Our shop is a place to share both the joys and the challenges of living alongside wildlife. We hope you will visit us with an understanding and acceptance of these points.

Chipmunk Cafe

Customer Relations: Sakai

©2026 Chipmunk Cafe. All Rights Reserved.